ZB77 Privacy Policy — How Safe Is Your Data With Us

Data is collected at various stages on ZB77 — from registration through to gameplay. Full details are provided below.

ZB77 also automatically collects certain technical data — such as when you log in, how long you play, and which games you spend the most time on. This information is used for responsible gaming monitoring and platform improvement.

ZB77 uses collected data only for its stated purposes. No information is ever used beyond what it was collected for.

• Account Management: To verify login, confirm identity, and ensure secure account access.
• Payment Processing: To process deposits and withdrawals and maintain transaction records.
• Security & Fraud Prevention: To detect and block suspicious login or payment activity.
• Legal Obligations: To comply with Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations.
• Support Services: Access to your account information is required to resolve your issues quickly and accurately.
• Responsible Gaming: Detecting unusual gaming patterns and offering assistance to members when needed.
• Platform Improvement: Analyzing which features are used most to deliver a better experience in the future.

ZB77 does not sell or share your personal information with any third party for commercial purposes. However, limited data sharing with trusted partners is necessary to keep our services running.

• Payment Gateway Providers: Payment services such as bKash, Nagad, and Rocket receive only the information needed to complete a transaction — and solely for that transaction.
• Game Providers: Game providers such as Evolution Gaming and Pragmatic Play maintain logs of game sessions — this is a standard part of how these games operate.
• Identity Verification Services: Secure third-party verification services may be used for KYC checks — solely for the purpose of identity document verification.
• Legal Authorities: If required by Bangladeshi or international legal authorities, ZB77 may be obligated to disclose your information — where possible, you will be notified in advance.

Every third party that works with ZB77 is contractually bound to meet international data protection standards. ZB77 ensures that partners cannot use your information for their own business purposes.

ZB77 uses the highest industry-standard technologies and practices to protect your data. Security is enforced at every level — not just in words.

• AES-256 Encryption: All sensitive data stored in our databases is protected with military-grade encryption.
• TLS 1.3 Transmission Security: All data transmitted between your browser and ZB77's servers travels through encrypted channels.
• Two-Factor Authentication (2FA): You can enable SMS verification codes or app-based 2FA for added login security.
• Server Firewall & DDoS Protection: ZB77's servers are secured with enterprise-grade firewalls and DDoS protection.
• Regular Security Audits: A third-party specialist team regularly conducts security audits of ZB77's systems.
• Access Controls: ZB77 staff can only access the data they need for their specific role — no one has open access to the entire database.
• 24/7 Security Monitoring: Automated systems monitor for unusual activity around the clock, and immediate action is taken whenever anything suspicious is detected.

ZB77 uses cookies on its platform. Cookies are small files stored in your browser that recognize you on return visits. ZB77 uses the following types of cookies:

• Essential Cookies: These cookies are essential for keeping you logged in, storing security tokens, and ensuring the platform functions properly. Disabling them will prevent the platform from working as intended.
• Session Cookies: These cookies are automatically deleted when you close your browser. They are used to maintain continuity within a game session.
• Analytics Cookies: Collects statistics on which pages are visited most and where users spend the most time — helping us improve the platform. All data is collected anonymously.
• Preference Cookies: Remembers your language, theme, and game preferences — so you don't have to set them again each time you return.

You can disable cookies through your browser settings, but please note that turning off certain essential cookies may prevent some ZB77 features — including login — from working properly.

Every ZB77 member has specific rights over their own data. These rights can be exercised free of charge.

ZB77 does not retain any data longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

• Active Account Information: Retained for as long as your account remains active.
• Transaction Records: Under international AML regulations, data must be retained for a minimum of 5 years after account closure.
• KYC Documents: May be retained for up to 5 years after account closure due to legal obligations.
• Gaming Logs & Betting History: Retained for up to 2 years for dispute resolution purposes.
• Support Conversations: Retained for up to 1 year depending on the nature of the issue.
• Marketing Preferences Data: Deleted immediately upon withdrawal of consent.

Once all legal retention obligations have expired, all personal data is securely and permanently deleted in a manner that cannot be recovered.

For any questions, objections, or rights requests regarding this Privacy Policy, please contact ZB77:

• Email: support@zb77.biz — please include "Privacy Request" in the subject line of any privacy-related messages.
• Live Chat: Active on the ZB77 platform 24/7 — ask us anything in Bengali.
• Response Time: An initial response to privacy-related requests is provided within 72 hours.

ZB77 may update this Privacy Policy from time to time. If any significant changes are made, registered members will be notified via SMS or in-app notification. The "Last Revised" date at the top of the page always reflects the date of the most recent update.

This Privacy Policy was originally drafted in Bengali, and the Bengali version shall be considered the definitive text.